Vision, Mission, Values
Our Vision
Enriching our clients' businesses through innovation and technology literacy.
Mission
Making our clients’ jobs easier using technology tools that assists them to achieve their business goals.
Values
Transparency: We are open and honest about the work we perform for our clients and the costs we incur providing services.
Collaboration: We work alongside our clients and their staff to “make their job easier”.
Alignment: We delight in working with clients whose core values are in alignment with our own.
Community: We give back to the community through dedication of time to charitable causes.
History
CIOV was established by Shane Boyle in 2018 to provide an independent IT consultancy business focusing on helping organisations make the best use of technology to assist them to achieve their goals. He saw the opportunity to offer the services of a Virtual Chief Information Officer providing the skills and services of an experienced IT Professional to businesses and organisations.
A chartered accountant with over 30 years’ experience in IT, Shane has spent the past 20 years leading the IT team at Polson Higgs, business advisors in Dunedin. During this time, Shane has had wide experience working alongside a number of different businesses to improve their use of technology and improve business performance through innovation.
IT Strategic Planning has been an area that Shane has really enjoyed working in to provide a foundation and a clear technology plan for Polson Higgs and clients. In recent years he experienced the huge growth in cloud computing that is providing incredible opportunities for improving business through the adoption of cloud-based technologies.
As a Microsoft Partner at Polson Higgs, Shane grew the business significantly in recent years. CIOV was setup as a Microsoft Partner so Shane could continue to provide opportunities for businesses, particularly around using the Microsoft Cloud, initially using Office 365.
Shane is experienced in the not-for-profit sector and continues to invest his own time in assisting charitable organisations. He is a previous chair of the Otago Kidney Society that provide support for patients and families with kidney disease and is treasurer at SeniorNet Otago Inc where he has provided 20+ years of technology education for senior citizens in Dunedin and Mosgiel.
With a broad experience covering many businesses, corporates, and not-for-profit organisations with a multitude of requirements, Shane has the know-how to scope out and implement practical and cost effective IT solutions.
Staff
DIRECTOR
Shane Boyle CA
Polson Higgs
Most recent work experience was 20 years at Polson Higgs, Business Advisors in Dunedin where I was IT Manager.
Under my management Polson Higgs was kept up-to-date with the rapid technological changes that have occurred over the years. We implemented many innovative solutions to develop and maintain the organisation as a leading edge accounting firm.
Migrations from Lotus Notes to in-house Microsoft Exchange then Microsoft Office 365 were significant email migration projects. The implementation of Citrix Xenapp thin-client technology brought private cloud to the firm in the early 00's and is still in use today. The implementation of electronic document management in Microsoft SharePoint including migration from network file shares in 2012/13 was also a major milestone for the firm. I particularly enjoyed implementing the voice recognition software, Dragon, which enabled the partners to dictate directly into Microsoft Outlook or Word without the need for any transcription. My last significant project at Polson Higgs was the implementation of DocuSign electronic document signing that resulting in significant cost savings in time and printing costs.
I was fortunate to work with a number of external clients, particularly those that outsourced their IT service and support to Polson Higgs. This broadened my wider IT and business experience by working in different industries including health, travel, heavy machinery, audio-visual, manufacturing, forestry, not-for-profit and various other industries and service organisations.
IT manager at Polson Higgs was definitely the highlight of my career to date, essentially built on the skills of people inside the firm (partners and staff) and outside the firm (customers, suppliers and connections) that helped me to do my job well and achieve great results for the firm.
Deloitte
A major break in my professional IT career was to be employed as an IT Consultant with Deloitte in the mid 1990's. Core duties included desktop support with a focus on helping staff using Microsoft Windows and Office applications. I authored manuals for Microsoft Word and Excel that we used to train staff and clients that I have continued to use since then. In my last year at Deloitte, I was lucky to receive the firm's support to study for and then pass the examinations required for my professional accounting (CA) qualification.
Otago University Accounting and Finance Department (A & F)
My first IT job was at Otago University spanned different roles in the A&F department starting with a fixed-term database administration role before progressing to the full-time in-house IT support role. First line support there provided great experience for me and the opportunity to work with some great people. Supporting visiting academics, particularly from the USA was very enjoyable. I was very fortunate to co-author a paper published in 1991 in The CPA Journal (USA) titled DOS:Disaster or Security with visiting academic Dr Duane Milano and honours student Craig McKay.
Education
OTAGO UNIVERSITY
1979-1988 B.Com. Majoring in Accounting, minor in Information Systems
Taieri High School
1974-1978
